Have A Question?

We’ve tried to address our most frequently asked questions below. If your query is not answered, please do contact us directly.

BOOKING

Who are we?

Aisiki Accommodation Ltd is a service accommodation provider located in Watford, Queensbury and North Finchley, and have 11 properties available for short let to your Clients, Employees, Contractors or even families and friends.

All properties are available for both short-term and long-term stays, fully equipped with home amenities, with free WIFI and free parking – definitely a more spacious and affordable choice when organizing accommodation for several people than a local hotel.

How can I book?

Most of our bookings are completed via our website: www.aisiki.co.uk, alternatively you can also email us at info@aisiki.co.uk or call us at +44 1923 597 323 to complete your booking.

We are also listed in Airbnb, Booking.com, Expedia and other online travel website.

Regardless of how you book – you are protected by the same cancellation policy.

How can I make payments?

Once a booking has been completed, we will send you our booking contract and an invoice to pay. You can make a deposit via bank; details provided on the invoice.

We reserve the right to request payment by bank transfer for last-minute bookings.

How does your Security Deposit work?

Your security deposit is fully refundable after check out, subject to an inspection of the property. The security deposit may also be used to offset any other additional costs (damages, overstay, lost and/or damaged items, late returns).

For website bookings, Booking.com and Expedia guest, the Security deposit is only pre-authorized on your card 1 day before the arrival date.

For Airbnb guest, we will only invoice for Car Park Deposit, if guest requires parking.

Can I pay cash when I arrive?

We do not accept cash payments on arrival. To make a booking, a guest must pay in advance and in full. We send an invoice prior to guests arrival, all payments are done electronically via a Pay Now button on the invoice.

What is your cancellation policy?

For full disclosure , you may click on the Terms and Conditions on the Menu.

Bookings made via Airbnb, Booking.com, Expedia and other online travel agency will follow whatever we have in our listing page.

AMENITIES

Are linens and towels provided?

Yes. Linens, hand towels and bath towels are provided in all apartments.

Is cleaning provided?

Your end-of-stay cleaning is included in your booking price. Any additional cleaning, towel change, linen washing etc can be organised for a small fee.

Is a washing machine provided? Where can I do my laundry?

All of our apartments have a washer and dryer.

Do you provide any baby facilities?

We provide travel cots. Please ask in advance to check availability.

Are toiletries included?

Yes. We provide body wash, shampoo and conditioner on all of our apartments.

Is there air conditioning?

As of the moment, only Flat 143 at Wilmington Close and Flat 34 at Upton Road have air conditioning.

GETTING HERE

Watford Apartments:

How do I get from the airport to the apartments?

The easiest way is to just jump in a taxi directly at the airport via M25, the fastest route with the usual traffic is about 30 minutes travel.

What’s the nearest train station?

There are 3 stations nearby; Watford Junction, Watford Underground and Watford High street. The 2 closest are Watford Junction and Watford High Street.

The train from Watford Junction to Euston station in London is 25 mins. Watford underground to Finchley Road station is 34 mins on the metropolitan line.

How to get to Harry Potter Studio?

Watford Junction station, 15 mins walk from the apartment or if you really must you could take a bus for 1 stop only. The bus that leaves from Watford Junction (Stop 4) to Harry Potter world is about 25 mins. You can check this website for ticket information: http://www.mullanyscoaches.com/bus.html

I’VE ARRIVED

How do I check-in?

Our standard check-in time is after 3:00 PM. We always try to meet and greet our guest to hand over keys. But in the event that you need to check-in late, all our apartments our fitted with a key safe. 24 hours before check in, you will be sent the combination code which will allow you to get the keys of the apartment.

Can I check in early?

Check in is anytime after 3:00 PM.

To ensure our apartment is ready for you, our cleaners need at least 3 hours to prepare the apartment. However in the event that we don’t have a guest reservation 1 day before your CHECK IN DATE, we will notify you via email/SMS to let you know that you may check-in early.

Can I check out late?

Check out is anytime before 11:00 AM.

To ensure our apartment is ready the next guest, our cleaners need at least 3 hours to prepare the apartment. However in the event that we don’t have a guest reservation 1 day before your CHECK OUT date, we will notify you via email/SMS to let you know that you may check-out late.

Is there parking?

Yes. Parking is located onsite. Exact details about car park bay will be sent in our Booking contract.

Is there a parking fee?

Parking is free. However, we do hold a car park deposit to ensure keys are returned on time. Complete information about car park instructions will be sent in our Booking contract.

What is the nearest restaurant?

All of our apartments are ideally located. There are a number of restaurant, supermarkets and grocery stores nearby.

Copyright Ⓒ 2021 Aisiki Accommodation